iDesk download

"Customer Support Easy Panel"
indir.biz Editor: Ides daily support request olusturan HelpDesk software. Where is he eased communication and issue tracking between customers and support staff to facilitate a customer support center will help to create.

---

Help desk system should be cause for Ides?

---

HackerSafe Test!
FREE Year Support & Updates
30 Days Money Back Guarantee!
Quick Installation
Secure Ordering
Special Assistance Team
Active Community Forum
Easy and fast to manage support request log
and save money compared to other competing software get
Features Highlight
Integrated information directories, free directories, and announcements
E-mail handling can be run using cron program
Between private message personnel
Staff Job Scheduler
Default response
WYSIWYG editor tickets
Completely template driven

---

such works

---

After installing the Ides of all your e-mail customer support will be handled by Ides. Each time the customer sends an e-mail, will create a new ticket Ides e-mail, send a check for the staff and customers too.

---

Response personnel must now Ides entrance and ticket. Reply message is sent to the customer. Ticket to answer back, customers can visit or Ides only e-mail using your e-mail client to answer.

---

When satisfied with two tickets can be turned off. Re-opened the ticket may be closed if necessary.

---

Order database and a reasonable size, the specified period within 7 days (default) is more effective to keep non-ticket will be closed automatically healthy. And these tickets more than 30 days within a certain time (default) will be deleted automatically turned off.

---

Purposes, you can add a new post in the directory knowlegdebase to reduce ticket. The same scenario can also download now download free Ides 1.6.3 is aplicable for directory.